Terms & Conditions – daun43

1 Definitions

For the purposes of this Agreement, the following terms shall have the meanings set out below unless the context requires otherwise:

• "Platform" means the daun43 website accessible at daun43.cam, including all sub-pages, tools, games, and services made available thereon.
• "daun43" / "we" / "us" / "our" means the operator of the Platform.
• "User" / "Player" / "you" / "your" means any individual who accesses, registers on, or uses the Platform.
• "Account" means the registered user account created by a Player on the Platform.
• "Funds" means any real-money balance held in a Player's Account denominated in Indonesian Rupiah (IDR / Rp).
• "Bonus" means any promotional credit, free spin, cashback, or reload offer granted to a Player subject to applicable wagering requirements.
• "Wagering Requirement" means the number of times a Bonus amount must be staked before any resulting winnings may be withdrawn.
• "KYC" means Know Your Customer identity verification procedures required under applicable compliance standards.
• "Restricted Territory" means any jurisdiction in which daun43 has determined that offering its services is prohibited, restricted, or otherwise inadvisable under local law.
• "Responsible Gaming Tools" means deposit limits, session time limits, loss limits, cool-off periods, and self-exclusion features accessible within each Player Account.

2 Eligibility

Access to and use of the daun43 Platform is subject to the following eligibility requirements, which must be satisfied at all times during your use of the Platform:

• You must be at least 21 years of age. daun43 does not permit any person under 21 years old to register an Account or place any wager on the Platform. Age verification will be conducted during the KYC process.
• You must be a natural person acting on your own behalf. Corporate entities, syndicates, and automated software agents are not permitted to register or use Accounts.
• You must provide accurate, complete, and current information at the time of registration and maintain the accuracy of such information throughout your use of the Platform.
• You must not be subject to a self-exclusion agreement, cool-off period, or any other restriction imposed by daun43 or any other licensed gaming operator.
• You must not be accessing the Platform from a Restricted Territory. It is your sole responsibility to ensure that your use of the Platform does not violate the laws of the jurisdiction from which you are accessing it.
• You must not have previously had an Account terminated by daun43 for breach of this Agreement or any applicable policy.

3 Account Registration

3.1 One Account Per Person

Each individual Player is permitted to hold only one Account on the daun43 Platform. Opening multiple Accounts — whether using the same or different personal details — is strictly prohibited and will result in immediate termination of all associated Accounts and forfeiture of any Funds therein.

3.2 Registration Information

When registering an Account, you must provide your full legal name, date of birth, a valid email address, a current Indonesian mobile telephone number, and your preferred Indonesian bank account or e-wallet details for deposit and withdrawal purposes. All information provided must be genuine and verifiable.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your Account login credentials. daun43 will never ask for your password via email, live chat, or telephone. You must immediately notify daun43 support at [email protected] if you suspect any unauthorized access to your Account. daun43 accepts no liability for any losses arising from your failure to keep login credentials secure.

3.4 Account Currency

All Accounts on daun43 are denominated in Indonesian Rupiah (IDR / Rp). Deposits made via local Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI, Bank Danamon) and Indonesian e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja) are credited in IDR at the prevailing rate without conversion fees.

4 KYC Verification

daun43 operates a comprehensive KYC (Know Your Customer) verification program to confirm the identity, age, and residency of all Players. KYC verification is required before a Player may process their first withdrawal and may be requested at any time at daun43's discretion.

4.1 Required Documentation

• Proof of Identity: A clear, unobstructed photograph or scan of your Indonesian National Identity Card (Kartu Tanda Penduduk / KTP) showing your full name, date of birth, and ID number.
• Proof of Address: A recent utility bill, bank statement, or government-issued document confirming your current residential address, if it differs from the address shown on your KTP.
• Selfie Verification: A clear photograph of you holding your KTP beside your face, taken on the day of submission.
• Payment Method Verification: Confirmation that the bank account or e-wallet used for deposits is registered in your own name.

4.2 Processing Time

Standard KYC verification is completed within 1 to 24 hours of document submission. During peak periods, processing may take up to 48 hours. You will receive an email notification once verification is complete. Withdrawals will remain on hold until verification is successfully concluded.

4.3 Consequences of Failed Verification

If a Player fails to complete KYC verification within a reasonable timeframe, or if submitted documents are found to be fraudulent, inaccurate, or unverifiable, daun43 reserves the right to suspend or permanently close the Account and withhold any Funds pending investigation.

5 Deposits & Withdrawals

5.1 Deposits

daun43 accepts deposits via Indonesian bank transfer (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI, Bank Danamon) and major Indonesian e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). The minimum deposit amount is Rp 50,000. Deposits are credited to your Account balance upon confirmation of receipt. daun43 does not charge fees for standard deposits; however, your bank or e-wallet provider may apply their own transaction charges.

5.2 Withdrawals

Withdrawal requests may be submitted at any time, subject to the following conditions:

• Your Account must have passed KYC verification before the first withdrawal is processed.
• The minimum withdrawal amount is Rp 100,000.
• Withdrawals must be directed to a bank account or e-wallet registered in the same name as the daun43 Account. Third-party withdrawals are strictly prohibited.
• Any active Bonus balance subject to incomplete wagering requirements must be forfeited or the requirement met before withdrawal of the corresponding Funds.
• 96% of withdrawal requests are processed within 5 minutes. Requests may take longer during scheduled maintenance windows or in cases flagged for additional compliance review.

5.3 Dormant Accounts

An Account that has had no login activity for a continuous period of 12 months will be classified as dormant. daun43 reserves the right to apply an administrative fee of Rp 50,000 per calendar month to dormant Account balances. Players will be notified in advance via registered email before any dormancy fees are applied.

6 Bonuses & Promotions

6.1 General Bonus Terms

All bonuses, free spins, cashback awards, and promotional offers issued by daun43 are subject to the specific terms applicable to each individual promotion, in addition to these general bonus terms. In the event of any conflict, the specific promotion terms shall prevail.

6.2 Wagering Requirements

Unless otherwise stated in the specific promotion terms, all bonuses are subject to a wagering requirement. The applicable multiplier is stated on each promotion page. Wagering requirements must be met within the stated validity period; any bonus balance not wagered within that period will be forfeited automatically.

6.3 Eligible Games

Not all games contribute equally to wagering requirements. Sports betting bets, live casino games, and certain high-RTP slot titles may contribute at a reduced rate or not at all. Eligible game categories and their contribution percentages are listed on each promotion page.

6.4 Abuse & Fraud

daun43 reserves the right to void any bonus and withhold associated winnings if there is reasonable evidence of bonus abuse, including but not limited to: opening multiple Accounts to claim welcome bonuses repeatedly, placing low-risk or opposing bets to meet wagering requirements, coordinating with other Players to exploit promotional structures, or any other activity deemed by daun43 to be contrary to the spirit of the promotion.

6.5 Seasonal & Cultural Promotions

daun43 regularly offers promotions tied to Indonesian cultural and seasonal events, including Idul Fitri, Ramadhan, Indonesian Independence Day (17 August), Chinese New Year (Imlek), and Nyepi. These promotions carry their own specific terms and validity windows, which will be clearly communicated at the time of each offer.

7 Gameplay Rules

7.1 Sports Betting

All sports betting markets, including football (bandar bola — football bookmaker markets), mix parlay (accumulator bets), Asian handicap (voor bola — goal handicap), and outright markets, are governed by the specific rules published on the relevant betting market page. In the event of a dispute regarding the outcome of a sporting event, daun43's decision, based on official results from the relevant governing body, shall be final and binding.

7.2 Casino & Slot Games

All casino games and slot gacor (online slot) titles are operated using certified random number generator (RNG) technology or, in the case of live dealer games, via regulated studio feeds provided by partners including Evolution Gaming and Pragmatic Play Live. All game results are final once confirmed by the system. Technical malfunctions void all related bets and returns.

7.3 Togel (Lottery)

Daily togel (Indonesia's traditional numbers lottery) draws for Singapore (SGP), Hongkong (HK), Sydney (SDY), and Macau markets follow the official draw times and results published by the respective lottery authorities. Bets placed after the official bet-closing time for any draw will be void and refunded.

7.4 Disconnection Policy

daun43 shall not be liable for losses incurred as a result of network disconnections, device failures, or internet service interruptions on the Player's end. In the event of a server-side disconnection, bets will be settled according to the game state recorded at the point of disconnection. Players are advised to maintain a stable internet connection when wagering.

8 Responsible Gaming

daun43 is firmly committed to promoting responsible gaming practices. We provide all registered Players with access to the following tools directly within their Account settings:

• Deposit Limits: Set daily, weekly, or monthly caps on the total amount you may deposit.
• Loss Limits: Define the maximum net loss you are comfortable sustaining over a defined period.
• Session Time Limits: Restrict the total duration of each gaming session with automatic logout.
• Cool-Off Period: Apply a temporary pause of 24 hours, 7 days, or 30 days during which your Account will be inaccessible.
• Self-Exclusion: Permanently close your Account with a minimum exclusion period of 6 months.

If you believe your gambling is no longer recreational and may be causing harm to you or your family, please contact our support team immediately at [email protected] or visit our dedicated Responsible Gaming page for further guidance and resources.

9 Prohibited Conduct

The following actions are strictly prohibited on the daun43 Platform. Any Player found to have engaged in any of the activities listed below will face immediate Account suspension, forfeiture of Funds, and may be reported to relevant authorities:

• Using automated software, bots, scripts, or any artificial intelligence tools to place bets or interact with the Platform without human oversight.
• Attempting to reverse-engineer, decompile, or otherwise tamper with any software, algorithm, or RNG system used on the Platform.
• Colluding with other Players or third parties to gain an unfair advantage in any game or betting market.
• Using the Platform to launder money or engage in any form of financial fraud, including structuring deposits or withdrawals to evade detection.
• Providing false, misleading, or stolen personal information during registration or KYC verification.
• Accessing the Platform using a VPN, proxy, or any other technology designed to mask your true geographic location.
• Exploiting software bugs, errors, or vulnerabilities for personal gain. Players who discover a bug are required to report it to support immediately rather than exploit it.
• Registering or operating an Account on behalf of another person.
• Engaging in any form of harassment, abuse, or threatening behaviour directed at daun43 staff or other Players.

10 Intellectual Property

All content on the daun43 Platform, including but not limited to the brand name, logo, website design, graphics, text, game interfaces, software, and underlying code, is the exclusive intellectual property of daun43 or its licensed content providers and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial recreational purposes. No content from the Platform may be copied, reproduced, distributed, modified, publicly displayed, or otherwise used for any commercial purpose without the prior written consent of daun43.

Game content provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft remains the intellectual property of the respective studio and is subject to their own licensing terms.

11 Limitation of Liability

To the maximum extent permitted by applicable law, daun43 and its directors, officers, employees, agents, and partners shall not be liable for:

• Any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform.
• Any loss of profits, revenue, data, or goodwill, whether foreseeable or not.
• Any losses arising from unauthorized access to or alteration of your Account resulting from your failure to maintain credential security.
• Any service interruptions, delays, or errors caused by third-party payment processors, banking partners, e-wallet providers, or internet service providers.
• Any outcomes of bets or games resulting from a Player's own decisions, including those based on information provided on the Platform.

daun43's total aggregate liability to any Player in connection with the Platform shall not exceed the total amount deposited by that Player in the 30-day period immediately preceding the event giving rise to the claim.

12 Privacy & Data

The collection, storage, processing, and use of your personal data by daun43 is governed by our Privacy Policy, which forms an integral part of this Agreement and should be read in conjunction with these Terms & Conditions.

By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for the purposes of KYC verification, fraud prevention, customer support, and, where you have opted in, promotional communications.

daun43 implements 256-bit SSL encryption across all data transmissions on the Platform and stores personal data on secured servers with access restricted to authorized personnel. We do not sell personal data to third parties for commercial marketing purposes.

13 Account Termination

13.1 Termination by the Player

You may close your Account at any time by contacting daun43 customer support at [email protected]. Prior to closure, any outstanding wagering requirements must be settled and any pending withdrawals must be processed. Verified Funds remaining in your Account at closure will be returned to your registered payment method within 5 business days.

13.2 Termination by daun43

daun43 reserves the right to suspend or permanently close any Account, with or without prior notice, in any of the following circumstances:

• Breach of any provision of this Agreement.
• Fraudulent, deceptive, or unlawful activity on or related to the Account.
• Failure to complete KYC verification within a reasonable period.
• A Player being found to be under 21 years of age.
• Reasonable suspicion of money laundering or terrorist financing.
• A Player being subject to a self-exclusion agreement that was not disclosed at the time of registration.
• Regulatory or legal requirements that necessitate Account closure.

Where an Account is closed due to fraud or material breach of this Agreement, daun43 reserves the right to withhold any Funds pending the outcome of an investigation.

14 Governing Law

This Agreement and all matters arising from or connected with it shall be governed by and construed in accordance with internationally recognized principles of commercial law as applied by the licensing jurisdiction governing daun43's operations.

In the event of any dispute between a Player and daun43 that cannot be resolved through our internal complaints procedure, both parties agree to attempt resolution through good-faith negotiation before pursuing any formal legal proceedings.

Players located in Indonesia acknowledge that online gambling regulations vary and it is their personal responsibility to ensure compliance with applicable local laws. daun43 makes no representation that its services are legal in any particular jurisdiction, and access to the Platform from any territory where online gambling is prohibited is entirely at the Player's own risk.

15 Amendments

daun43 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, daun43 will provide registered Players with at least 7 days' advance notice via email to the address registered on the Account, and will post a prominent notification on the Platform.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to an amendment, you must close your Account before the amendment takes effect.

The date at which these Terms & Conditions were last updated is displayed in the Table of Contents sidebar. We encourage Players to review this page periodically to remain informed of any changes.

16 Contact Us

If you have any questions, concerns, or complaints relating to these Terms & Conditions, or wish to exercise any right described herein, please contact the daun43 customer support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the Platform (response target: under 30 seconds)
• Support Hours: 24 hours a day, 7 days a week, including Indonesian public holidays
• Languages: English and Indonesian (Bahasa Indonesia) — native Indonesian-speaking agents available at all times

For formal written complaints, please email [email protected] with the subject line "Formal Complaint" along with your Account username, a detailed description of the issue, and any supporting documentation. We aim to acknowledge all formal complaints within 24 hours and resolve them within 7 business days.