Your privacy matters to us. This Privacy Policy explains exactly what personal data daun43 collects, how we use it, who we share it with, and the rights you hold over your own information.
daun43 is committed to handling all personal information entrusted to us with the highest standards of care, transparency, and integrity. We recognize that our players — primarily located across Indonesia, including Jakarta, Surabaya, Medan, Bandung, Yogyakarta, and Bali — share sensitive personal and financial information with us as a condition of using our platform, and we take that responsibility seriously.
This Policy applies to all personal data collected through the daun43 website (daun43.cam), our customer support channels, live chat, and any other interaction between you and daun43. It covers both registered players and unregistered visitors who browse the platform without creating an account.
We do not sell personal data to third-party marketers. We do not use your personal data for purposes beyond those described in this Policy without obtaining your explicit consent. Where data processing is delegated to third-party service providers, we ensure those providers are contractually bound to the same standards of care set out in this document.
daun43 collects only the Personal Data that is necessary for the legitimate purposes described in Section 5 of this Policy. The categories of data we collect are set out below.
| Data Category | Examples | Mandatory? |
|---|---|---|
| Identity | Full name, KTP number, date of birth | Yes – required for registration |
| Contact | Email address, mobile number | Yes – required for registration |
| Financial | Bank/e-wallet account details, transaction history | Yes – required for deposits & withdrawals |
| KYC Documents | KTP scan, selfie with KTP | Yes – required before first withdrawal |
| Usage & Behavioral | IP address, device info, game history | Automatic – collected during platform use |
| Marketing Preferences | Email opt-in, promotion preferences | Optional – consent-based only |
daun43 collects Personal Data through the following channels:
When you register an Account, complete KYC verification, make a deposit or withdrawal request, contact customer support, or respond to a promotional survey, you provide Personal Data directly to us. You are always informed of what data is collected at each touchpoint.
As you navigate the daun43 platform, our systems automatically collect technical usage data including your IP address, device identifiers, browser type, session duration, and in-platform activity. This data is collected via server logs, cookies, and similar tracking technologies as described in Section 11.
When you make a deposit or withdrawal via an Indonesian bank (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI, Bank Danamon) or e-wallet (OVO, DANA, GoPay, ShopeePay, LinkAja), our payment processing partners share transaction confirmation data with us, including the transaction reference, amount, and timestamp.
We may use third-party KYC verification services to cross-reference identity documents against official databases. These partners operate unde r strict data processing agreements and are prohibited from using your data for any purpose beyond identity verification on our behalf.
daun43 processes your Personal Data only for clearly defined, legitimate purposes. We do not process data in ways that are incompatible with the purposes for which it was originally collected. The specific purposes for which we use your data are as follows:
To register your Account, verify your identity and age (confirming you are at least 21 years old), manage your account settings, and maintain accurate records of your profile and preferences throughout your relationship with daun43.
To facilitate deposits and withdrawals via your nominated Indonesian bank account or e-wallet, reconcile transactions, investigate payment discrepancies, and maintain financial records in compliance with applicable accounting standards.
To verify that you are who you claim to be, prevent the creation of duplicate accounts, detect and investigate fraudulent activity or money laundering, and comply with anti-money-laundering (AML) obligations applicable to our operations.
To deliver the gaming services you have requested — including sports betting markets covering BRI Liga 1, EPL, La Liga, Bundesliga, and Champions League fixtures; casino games from studios including Pragmatic Play, Evolution Gaming, and NetEnt; and daily togel (Indonesia's traditional numbers lottery) draws — and to personalize your platform experience based on your activity history and stated preferences.
To respond to enquiries, resolve complaints, process responsible gaming requests, and maintain records of support interactions for quality assurance and training purposes.
Where you have explicitly opted in, to send you promotional emails, bonus offers, and seasonal promotions — including offers tied to Idul Fitri, Ramadhan, Indonesian Independence Day, and other local events. You may withdraw your marketing consent at any time by contacting support at [email protected].
To comply with any applicable legal obligations, respond to lawful requests from regulatory or law enforcement authorities, and protect the rights, property, and safety of daun43, our players, and the public.
To monitor for unauthorized access, detect bot activity or scripted wagering tools, identify collusion between players, and maintain the integrity and fairness of all gaming outcomes on the platform.
daun43 processes your Personal Data on the following legal grounds, depending on the specific purpose of processing:
daun43 does not sell, rent, or trade your Personal Data to any third party for commercial marketing purposes. We share data only in the specific circumstances described below, and only to the extent necessary for the stated purpose.
We share transaction data with Indonesian banking partners (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI, Bank Danamon) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) solely to process deposits and withdrawals initiated by you. These partners are not authorized to use your data for any other purpose.
We share identity documents with our KYC verification partners for the sole purpose of confirming your identity and age. All such partners are bound by data processing agreements that restrict their use of your data strictly to verification purposes.
Game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft may receive session tokens or anonymized player identifiers to facilitate gameplay and record game outcomes. These studios do not receive your full name, KTP details, or payment information.
We may disclose Personal Data to law enforcement agencies, regulatory bodies, or courts where required by law, where disclosure is necessary to protect the safety of any individual, or where required in connection with legal proceedings in which daun43 is a party.
In the event of a merger, acquisition, or sale of all or part of daun43's business assets, Personal Data held by daun43 may be transferred to the acquiring entity as part of that transaction, subject to equivalent privacy protections being maintained by the successor entity.
Given that daun43 partners with internationally operating game studios and technology providers, certain Personal Data may be processed on servers located outside of Indonesia. Where such transfers occur, daun43 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that which you would expect within Indonesia.
Safeguards applied to international transfers include contractual clauses requiring the recipient to maintain data protection standards consistent with this Policy, and technical security measures including encryption of data in transit and at rest. We conduct periodic reviews of our international data transfer arrangements to verify that adequate protections remain in place.
daun43 retains your Personal Data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Registration Data | Duration of account + 5 years post-closure | Legal obligation, AML compliance |
| KYC Documents | Duration of account + 5 years post-closure | Regulatory requirement |
| Financial Transaction Records | 7 years from date of transaction | Financial record-keeping obligations |
| Gaming Activity Logs | 3 years from date of activity | Dispute resolution, fraud detection |
| Support Chat Transcripts | 2 years from date of interaction | Quality assurance, dispute evidence |
| Marketing Preferences | Until consent withdrawn + 1 year | Proof of consent record |
| Cookie & Usage Data | Up to 13 months from collection | Analytics and platform optimization |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized so that it can no longer be attributed to any identifiable individual. Where data must be retained for a longer period due to an ongoing legal dispute or regulatory investigation, it will be held in a restricted environment until the matter is resolved.
daun43 implements a comprehensive set of technical and organizational measures designed to protect your Personal Data against unauthorized access, accidental loss, alteration, or disclosure. Our security framework includes the following controls:
daun43 uses cookies and similar tracking technologies to enable essential platform functionality, improve user experience, and gather analytics data that helps us optimize the platform for Indonesian players.
You may configure your browser to refuse all cookies, or to alert you when cookies are being set. Please note that disabling strictly necessary cookies will impair or entirely prevent your ability to log in and use the daun43 platform. Instructions for managing cookie settings are available in your browser's help documentation.
As a data subject, you hold the following rights in relation to your Personal Data held by daun43. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request" and your registered Account username.
Request a copy of all Personal Data we hold about you, including the categories of data, the purposes for which it is processed, and the recipients with whom it has been shared.
Request correction of any Personal Data we hold about you that is inaccurate or incomplete. Corrections are processed within 5 business days of a verified request.
Request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Request that we restrict processing of your data in certain circumstances — for example, where you contest its accuracy or object to processing based on legitimate interests.
Request a machine-readable export of Personal Data you have provided to us, so that you may transfer it to another service provider of your choice.
Object to processing of your Personal Data for direct marketing at any time without giving reasons. Object to processing based on legitimate interests where your interests override ours.
We will respond to all verified data rights requests within 30 days of receipt. Where a request is complex or we receive a high volume of requests, this period may be extended by up to a further 60 days, in which case we will notify you of the extension and the reasons for it within the initial 30-day window.
daun43 does not knowingly collect Personal Data from any individual under the age of 21. Our platform is strictly intended for adults aged 21 and over. Age verification is a mandatory step in our KYC process, and any Account found to belong to a person under 21 years of age will be immediately suspended and all associated data will be securely deleted, subject only to any legal retention obligations that may apply.
If you are a parent or guardian and you believe that a person under 21 in your care has registered an Account with daun43 or has provided us with their personal information, please contact us immediately at [email protected]. We will investigate and take appropriate action, including Account closure and data deletion, as swiftly as possible.
We encourage parents and guardians to make use of parental control software to prevent minors from accessing online gaming platforms. A number of free and low-cost tools are available that can restrict access to gambling-related websites across all devices in a household.
The daun43 platform integrates with a number of third-party services to deliver its full range of features. While we take care to partner only with reputable, security-conscious providers, daun43 is not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party service you interact with independently of daun43.
Third-party integrations present on the daun43 platform include game content delivery from studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft; payment infrastructure provided by Indonesian banking and e-wallet partners; and identity verification technology provided by specialist KYC service providers. Each of these partners is contractually required to process any data received from daun43 solely for the purpose agreed with us and in accordance with applicable data protection standards.
daun43 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or operational requirements. When material changes are made, we will notify all registered players by email to their registered address at least 7 days before the revised Policy takes effect, and will post a prominent notification on the daun43 platform.
The date on which this Policy was most recently updated is displayed in the Table of Contents sidebar. Your continued use of the daun43 platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not agree with a material change, you are entitled to close your Account before the revised Policy takes effect, subject to the terms set out in our Terms & Conditions.
We recommend reviewing this Privacy Policy periodically — at minimum once every six months — to remain informed of how we handle your Personal Data. The sidebar timestamp on this page will always reflect the most recent revision date.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which daun43 processes your Personal Data, please reach out to our dedicated support team using the contact details below:
If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection or regulatory authority in your jurisdiction. We will cooperate fully with any such investigation and provide all information required to resolve the matter fairly.
Six core principles that guide every data-related decision we make at daun43, from collection to deletion.
Every byte of data exchanged between your device and the daun43 platform travels over a 256-bit SSL/TLS encrypted connection. Your login credentials, payment details, and KYC documents are protected in transit at all times.
daun43 will never sell, rent, or license your Personal Data to third-party marketers or data brokers. Your information exists on our platform to power your gaming experience — nothing more.
You retain complete rights over your Personal Data at all times — access, rectification, erasure, portability, restriction, and objection. Submit a request to our team and receive a response within 30 days, guaranteed.
We do not hold your data indefinitely. Every category of Personal Data is assigned a defined maximum retention period, after which it is securely deleted or anonymized — no exceptions, no extensions without legal basis.
In the unlikely event of a data breach, daun43 commits to notifying all affected players within 72 hours of becoming aware — clearly explaining what happened, what data was involved, and what steps we are taking to protect you.
Promotional emails and bonus communications are sent only to players who have explicitly opted in. You can withdraw your marketing consent at any time, and your request will be actioned within one business day with no impact on your Account.
Our support team is available around the clock to answer any data-related questions. You can also read our full Terms & Conditions or visit our FAQ for quick answers on common account topics.
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